App Help

1. How to download the Windows software-

Click on the link and download it on your WINDOWS laptop/desktop.
www.studybytech.com/windowsapp

2. Error while login- Cannot connect to server. Check your username

Jetpack is reporting that the password of user is coming in leaked data over internet so user shall change the password to something very strong. Typically user will receive an OTP email from Jetpack but there is no way to insert that OTP in our app.

Tip to resolve this issue-
Make password very strong.

3. Error while downloading the windows software

Solution-

Select 'Keep'
Select 'Keep anyways'

4. Error while installing the software: Do you want to allow public and private networks to access this app?

Solution: Click ALLOW

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